RiverStone International Ireland DAC
RiverStone International Ireland DAC is an insurance undertaking authorised by the Central Bank of Ireland, pursuant to the European Union (Insurance and Reinsurance) Regulations 2015, to carry on non-life insurance business in classes 1 to 18 as defined in the European Union (Insurance and Reinsurance) Regulations 2015 (SI No 485 of 2015), with the right to carry on business in such classes in other EU jurisdictions including the UK on a freedom of services basis.
The Company was established in 1994 and was previously part of the HSBC Group, when it was known as HSBC Insurance (Ireland) Ltd. When part of the HSBC Group, the Company provided general insurance products through independent intermediaries to both HSBC and external customers in the UK. The Company also underwrote direct business in the Irish and UK markets for retail home and motor products, some school fee protection business and the non-life element of a creditor product in the Italian market.
In October 2012, the Company was acquired by the Catalina Group and renamed to Catalina Insurance Ireland Ltd.
During 2015, the Company acquired a portfolio of insurance liabilities from Quinn Insurance Limited (Under Administration). The portfolio comprised business in the UK, Northern Ireland and Europe (Germany, Belgium and the Netherlands). The business is predominately UK and Northern Ireland motor and professional indemnity along with some employer’s liability and public liability business. All classes of business acquired are in run-off.
In 2018, the Company acquired a portfolio of insurance liabilities from Zurich Insurance Plc. This business consists of a portfolio of medical malpractice insurance policies which provide cover for various types of losses arising in connection with the business and healthcare operations of hospitals, clinics and other healthcare providers in Germany as a result of medical malpractice. The business was written through specialist German brokers to several German hospitals between 1946 and 2012.
In February 2024, the Company was acquired by RiverStone International and renamed to RiverStone International Ireland DAC
| Address of Registered Office: | Unit 44, Block 5 Northwood Court Northwood Crescent Northwood Santry Dublin 9, Ireland D09 EW63 |
| Legal Status: | Designated Activity Company |
| Company Registration Number: | 225221 |
| Legal Entity Identifier (LEI): | 6354002SNIV14GB1BI20 |
| Financial Supervisory Authority: | Central Bank of Ireland New Wapping Street North Wall Quay Dublin 1, Ireland |
Contact Us
Claims
The contact details for claims related queries on each of our business lines are provided below:
| Business | Original underwriter | Location | Period | Contact | |
|---|---|---|---|---|---|
| Medical malpractice | Zurich Insurance plc | Germany | up to 2012 | Pro InsuranceSolutions GmbH | Heilwesen-Schaden-Zurich@pro-global.com |
| Credit protection | HSBC Insurance (Ireland) Ltd | Italy | up to 2009 | WebClaim | info@webclaim.it |
| Motor | Quinn Insurance Ltd. (Under Administration) | UK | up to 2012 | Head of Claims, RiverStone Ireland | Dublin.Admin@RiverStone.International |
| Employers Liability | Quinn Insurance Ltd. (Under Administration) | UK | up to 2012 | Head of Claims, RiverStone Ireland | Dublin.Admin@RiverStone.International |
| Professional indemnity | Quinn Insurance Ltd. (Under Administration) | UK, Germany, Belgium, Holland | up to 2012 | Head of Claims, RiverStone Ireland | Dublin.Admin@RiverStone.International |
| Motor, Property, School fees | HSBC Insurance (Ireland) Ltd | UK, Ireland | up to 2010 | Head of Claims, RiverStone Ireland | Dublin.Admin@RiverStone.International |
RiverStone International Ireland DAC is a member of ELTO (Employers Liability Tracing Office). For further information please visit the ELTO website at http://www.elto.org.uk/
Complaints
Any complaints should be addressed in writing to:
Chief Executive Officer
RiverStone International Ireland DAC
Unit 44, Block 5
Northwood Court
Northwood Crescent
Northwood
Santry
Dublin 9, Ireland
D09 EW63
GDPR
The General Data Protection Regulation (GDPR), is a European Union (EU) wide data protection regulation that seeks to strengthen and unify data protection for all individuals within the EU and grants new and enhanced rights for individuals in relation to their personal information. GDPR was enacted into Irish law by the Data Protection Act 2018.
RiverStone International Ireland DAC is committed to protecting personal data which is collected, held/retained and processed for various Insurance Purposes. The Company supports these enhancements to data protection and have measures in place to ensure that any personal data collected is processed and maintained in accordance with all relevant data protection legislation.
Our Privacy Notice provides you with details of the types of information, including personal information, we may hold about you, how we collect and use the information and how we protect it. The Privacy Notice may be amended from time to time.
To view our Privacy Notice please click here
All data subject requests, relating to Data Access, Data Deletion, Data Rectification, Restriction of Processing or Data Portability should be addressed in writing to:
Head of Compliance
RiverStone International Ireland DAC
Unit 44, Block 5
Northwood Court
Northwood Crescent
Northwood
Santry
Dublin 9, Ireland
D09 EW63
E-mail: Dublin.Admin@riverstone.international